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Job Summary:
REQUIREMENTS:
* Typically Bachelor's Degree or advanced degree.
* Demonstrates and applies broad knowledge of concepts, practices, and procedures for managed work group(s) and how it supports related operations.
* Demonstrates understanding and application of supervisory approaches for work direction, motivation, performance management, and disciplinary action.
* Typically 5-8 years of successful experience in a directly related field and successful demonstration of Key Responsibilities and Knowledge as presented above.
* Typically manages non-exempt administrative or technical employees, and or lower level exempt employees. Primarily intra-organizational contacts and external contacts.
JOB DUTIES:
* Facilitates the execution of project or program design.
* Responsible for delivery of complex technical projects or programs.
* Supports the project or program management role (definition of schedule, budget, risk, change, opportunity and resource allocation management) for complex projects or programs.
* Acts as a technical design resource on projects or programs.
* Facilitates execution of continuous improvement plans.
* May perform active role in managing client relationship to ensure customer satisfaction.
* Successfully defines work flows, jobs, and reporting relationships to obtain optimum effectiveness.
* Impact of decisions on business operations can have a moderate to high level of impact.
* May develop departmental budgets and business plans for functional area.
* May evaluate and recommend changes in methods or procedures in own area of responsibility.
* Identifies resource needs and may develop justification.
* Troubleshoots and resolves complex problems.
* May recommend or determine organizational structures and supervisory relationships for own segment of company.
* May be responsible for overall success of function or project.
Job Classification: Computer and Information Systems Managers
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