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Job Summary:
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Mortgage Servicing Operations Manager
Job ID MBPS-0271536 Job type Full-time Regular
Work country USA Posted 18-Nov-2009
Work city Beaverton Job area Finance & Accounting (non consulting)
Travel No travel Job category Enterprise Operations
Business unit MorgOrig Job role Business Operations Professional
Job role skillset Services
Job description
IBM's Lender Services group in Beaverton, OR is seeking a Mortgage Servicing Operations Manager to serve as manager for a mortgage servicing operations business. Must have experience with payment processing, collections, loss mitigation and regulatory requirements. Must have spent at least 3 of last 5 years in the mortgage servicing or mortgage collections business.
* Candidate must hold Nevada and/or Tennessee collection licenses.
* Candidate must work in either Beaverton or Salem, Oregon office.
Required
* Basic knowledge in active collections license(s) in the states of Nevada or Tennessee (preferably both)
* At least 3 years experience in mortgage servicing or debt collection
* English: Fluent
Preferred
* Bachelor's Degree in Business/Management
* At least 5 years experience in mortgage servicing or debt collection
* At least 2 years experience in supervision of employees in a mortgage servicing or collections business
* At least 5 years experience in Mortgage Loss Mitigation
* At least 5 years experience in Mortgage Collections
* At least 5 years experience in Mortgage Payment Processing
* At least 5 years experience in Fair Debt Collection Practices Act
* At least 5 years experience in Fair Credit Reporting Act
Additional information
Managed Business Process Solutions (MBPS) allow clients to outsource their non-core business processes to IBM, such as HR, CRM, Supply Chain and Finance and Administration, as well as industry verticals such as mortgage origination and claims processing. IBM combines its scale, process know-how, global talent pool and proven methodologies to make these processes more cost-effective and productive for clients. Additionally, shifting the management for these back-office operations to IBM enables the client to focus their resources and investments on their core businesses and growth areas.
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Job Classification: Financial Managers
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