How to apply for this position:
The employer has requested that WorkSource Oregon pre-screen all applicants for this position. Please contact your local WorkSource Oregon office if you wish to apply for this job.
Attend the Inbound Call Center Hiring Event
**** Multiple Positions **** WorkSource Tualatin,
7995 SW Mohawk Street, Tualatin 97062
Begins promptly at 10:00 AM, Tuesday, May 21st .
' A minimum of a high school diploma or GED
' Good typing skills (25+ words per minute)
' Prior customer service experience
' Must pass drug screen and criminal background check
*** (Retail, sales and other customer service accepted) ***
* Help resolve customer issues
* Answer commonly asked questions and / or offer technical assistance in a call center environment
* Provide customer service for the world's largest consumer electronics company
* Assist customers in learning how to use and troubleshoot the most innovative phones, music players, tablets and computers on the planet
EMPLOYER COMMENTS: Successful candidate should:
* Enjoy learning about new technology products
* Have strong people skills with good verbal communication skills
* Possess excellent listening skills
* Understand how to probe and resolve customer issues
* Be adaptable and flexible to schedule changes
* Be detail oriented
* Thrive in a fast-paced environment
TRAINING: Full Time classroom training, Monday through Friday for three weeks followed by one week of full time on-the-job nesting and guidance. We are looking for people who would have flexibility in their schedules to be able to work varied shifts (determined by our Operations team).
LOCATION: Portland 97224, TRI-MET Bus #78
Job Classification: Customer Service Representatives
Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more.
Depending on Experience
Experience Required: At least 6 months
Education Required: High School Diploma/GED
Minimum Age: N/A
Employer Will Perform:
Background Check, Drug Test