| Application Deadline: Open Until Filled |
Job Location: Tigard |
| Date Posted: 03/21/2013 |
Hours Worked Per Week: 40 |
| Computer Skills: Required
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Shift:
Day Shift, Swing Shift
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| Occupational Skills: Preferred |
Duration of Job: Full Time, more than 6 months |
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How to apply for this position:
The employer has requested that WorkSource Oregon pre-screen all applicants for this position. Please contact your local WorkSource Oregon office if you wish to apply for this job.
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| Job Summary: |
Attend the Inbound Call Center Hiring Event
**** Multiple Positions **** WorkSource Tualatin,
7995 SW Mohawk Street, Tualatin 97062
Begins promptly at 10:00 AM, Tuesday, May 21st .
REQUIREMENTS:
' A minimum of a high school diploma or GED
' Good typing skills (25+ words per minute)
' Prior customer service experience
' Must pass drug screen and criminal background check
*** (Retail, sales and other customer service accepted) ***
JOB DUTIES:
* Help resolve customer issues
* Answer commonly asked questions and / or offer technical assistance in a call center environment
* Provide customer service for the world's largest consumer electronics company
* Assist customers in learning how to use and troubleshoot the most innovative phones, music players, tablets and computers on the planet
EMPLOYER COMMENTS: Successful candidate should:
* Enjoy learning about new technology products
* Have strong people skills with good verbal communication skills
* Possess excellent listening skills
* Understand how to probe and resolve customer issues
* Be adaptable and flexible to schedule changes
* Be detail oriented
* Thrive in a fast-paced environment
TRAINING: Full Time classroom training, Monday through Friday for three weeks followed by one week of full time on-the-job nesting and guidance. We are looking for people who would have flexibility in their schedules to be able to work varied shifts (determined by our Operations team).
LOCATION: Portland 97224, TRI-MET Bus #78
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| Job Classification: Customer Service Representatives |
Access our statewide or regional occupation report for more information about wages,
employment outlooks, skills, training programs, related occupations, and more. |
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| Compensation |
Salary:
Depending on Experience |
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Benefits Offered:
Medical
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| Job Requirements |
| Experience Required: At least 6 months |
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Education Required: High School Diploma/GED
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Minimum Age: N/A
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Gender: N/A
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Employer Will Perform:
Background Check, Drug Test
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